Return Policy

Thank you for choosing to shop with “The World Organization for Humanitarian Movement” for your informational products. We are committed to providing you with valuable and insightful resources, and your satisfaction is important to us. If you have any concerns about your purchase, please read our return policy below:

14-Day Satisfaction Guarantee

We understand that circumstances may change, and you might need to return your informational product. That’s why we offer a 14-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return it within 14 days from the date of delivery for a full refund.

Conditions for Returns

  • To be eligible for a return, your informational product must meet the following conditions:
  • The return request must be initiated within 14 days from the date of delivery.
  • The product must be in its original condition, unopened, and unused.
  • All included materials, such as guides, manuals, or access codes, must be returned in their original condition.
  • Proof of purchase (order number and purchase receipt) is required for all returns.
  • How to Initiate a Return
  • To initiate a return, please follow these steps:

Contact our customer support team at [email protected] to request a return authorization (RA) number. Please provide your order number and reason for the return.

Refund Process

Once we receive the refund request, we will process your refund within 7 business days. The refund will be issued to the original payment method used for the purchase. You will receive an email notification confirming the refund.

Questions and Contact Information

If you have any questions about our return policy or need assistance with a return, please contact our customer support team at [email protected]. We are here to help you and ensure a smooth return process.

Thank you for choosing World Humanitarian Movement, and we appreciate your support of our products.

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